Should I get a Service Agreement? What is the service like? Is it worth looking into? Home-Tech answers these questions every day for our potential customers. Sometimes though it’s best to hear it from our actual Service Agreement Members. Our blog is full of Attaboy testimonials where our customers are talking about how pleased they are with our service and that they made the investment in the Service Agreement. Today’s testimonials are all about Shaun. If you’d like to share a review with us, please do so on our Facebook page or review us on Google.
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Friendly, Helpful, On Time
“We have wanted to write before, but with company visiting we have not had a chance.
We have unfortunately needed to use your services recently quite a bit. Fortunately the service techs have been great. Friendly, helpful and on time. The man who repaired our furnace answered some of my questions about the Fort Myers area and even recommended a book to read about it! Shaun has been here twice, once for our refrigerator and this time for the microwave and has been very professional and knowledgeable.
We certainly appreciate the calls telling us they are on the way and even the apology we received when one man’s GPS sent him in the wrong direction, but he called to let us know. In a time when it seems companies don’t care about the consumer it is nice to have one that does. Now if only you could talk to Comcast they could take a few tips from your practices.”
-J. Busack
Happy with the Service
“We had services this morning from Shaun and Pedro to look at our microwave. They provided the usual prompt and courteous service. We were happy with their service and we are glad to have this service available to us. Thanks!”
-J. Zentz
Job’s Well Done
“Your guys Shaun and Jason replaced my broken AC thermostat. While here I asked them to listen too the fan on my Whirlpool refrigerator which I purchased from you last April. They agreed that it was too noisy, made some adjustments around the fan and the noise was lowered down to normal. Jobs well done.”
-J. O’Donnell
I Purchased Your Service Agreement
“I’d like to compliment your two service representatives Shawn and Tony. They were both very professional and fixed my problem quickly and I enjoyed having them in my home. After completing their work they explained your service agreement and were very thorough and well informed. Because I was so impressed by the work and attitude of both young men, I decided to purchase your service agreement.”
-J. Agle
Ft. Myers, FL 33919
Best Thing I Did – Service Agreement
“I couldn’t be happier with your service. Shaun just left. He was courteous, efficient, polite & solved our problem in minutes. I called for service this morning & then called again, deciding I couldn’t wait until our scheduled appointment on Monday. Shaun arrived Friday evening around 7:00.
Thank you- the best thing I did was get your service agreement.
Keep up the good work- we are impressed!!!!”
-J. Green
